Clinical Lab Operations Manager

Company’s Profile: Our client is a leading public healthcare institution that provides seamless, team-based care across all stages of a patient’s health journey. Serving a diverse community, they are committed to innovation, collaboration, and using technology to deliver person-centered, holistic care. Awarded as one of the Best Employers in 2025, they are looking for qualified individuals to join their dynamic environment dedicated to improving lives within the community. Work location: West side polyclinics Job Responsibilities: • Provide technical leadership and oversee day-to-day service delivery, ensuring continuity, quality and effective stakeholder support. • Supervise, mentor and assess staff competency, including training, performance monitoring and development. • Lead quality management activities, including quality control, audits, quality indicators, incident review and continuous improvement. Ensure compliance with HCSA, ISO 15189, ESS and other applicable regulatory and professional standards. • Evaluate and validate equipment, instruments, reagents, imaging modalities and test methods prior to implementation. • Oversee equipment commissioning, calibration, maintenance and performance monitoring, and resolve technical issues. • Maintain effective document control, records management and service documentation to ensure accuracy, traceability and audit readiness. • Investigate technical, operational and quality issues, leading root cause analysis and corrective/preventive actions. • Promote workplace, biological, chemical and radiation safety, including risk assessment, incident reporting and emergency preparedness. • Monitor service performance, support incident and complaint investigations, and prepare quality and management reports as required. Requirements: • At least 5 years’ clinical lab management and phlebotomy experience • Degree in Biomedical Science or equivalent • ASCP certification will be a strong advantage Interested candidates may whatsapp your resume to 8977 7062 . Only shortlisted applicants will be contacted. By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application. Cassie Chan | R2197426 EnviroDynamics Solutions Pte Ltd | EA No: 12C6285