Autonomous Vehicle (AV) Operator / Safety Operator [CCP for Autonomous Vehicle Specialist]

Job Purpose: The Autonomous Vehicle (AV) Operator / Safety Operator is responsible for the safe testing, deployment, and oversight of autonomous vehicles within Singapore's urban landscape. This position necessitates a combination of driving proficiency, technical diagnostic skills, and effective passenger engagement to facilitate the company's autonomous services, all while strictly complying with Land Transport Authority (LTA) regulations. Key Responsibilities 1. Vehicle Operation & Safety • Operate autonomous vehicles in manual and autonomous modes, intervening when necessary to ensure passenger and road safety. • Monitor AV system performance (e.g., perception, path planning) via in-vehicle interfaces and report anomalies (e.g., sensor failures, erratic behavior). • Conduct pre/post-trip inspections (e.g.,tire pressure, software updates) and log maintenance issues. • Follow emergency protocols for accidents, system malfunctions, or passenger incidents (e.g., medical emergencies). 2. Testing & Data Collection • Execute predefined test routes to validate AV performance in specific scenarios (e.g., heavy rain, dense traffic, gantries). • Document edge cases (e.g., jaywalking pedestrians, construction zones) and provide detailed feedback to engineering teams. • Annotate and upload data (video, sensor logs) to approved cloud platforms for AI training. 3. Passenger & Public Interaction • Educate passengers on AV technology, safety features, and ride protocols (e.g., seatbelt use, emergency button). • Act as a brand ambassador, addressing passenger concerns and ensuring a positive user experience in accordance with Grab’s service standards and Code of Conduct. • Engage with authorities/pedestrians to explain AV operations 4. Compliance & Reporting • Adhere to LTA’s AV regulatory framework, including licensing, geofencing, and data-sharing requirements. • Complete daily safety reports detailing incidents, near-misses, or software bugs via company platforms. • Participate in audits with regulators or internal safety teams. Qualifications & Skills Mandatory • Possession of a valid Singapore Class 3/4 driving license with a clean record (no major violations in the past 3 years). • Possession of a valid Taxi Driver Vocational License / Private Hire Driver Vocational License (TDVL / PDVL) with at least 1 year of experience • Demonstrated technological proficiency: Comfortable with tablets, diagnostic tools, and fundamental software interfaces. • Language proficiency: Fluent in English (spoken and written); additional languages (Mandarin, Malay, Tamil) are advantageous for passenger interaction. • Meticulous attention to detail. • A strong commitment to safety. Preferred • Certification in defensive driving or safety training (e.g., GrabAcademy Driver Safety Training / WSQ Advanced Certificate in Workplace Safety). Working Conditions • Shift work: Rotating 5-Day Work week schedules (early mornings/late nights) to cover peak demand and testing windows. • Physical demands: Sitting for extended periods, occasional lifting of equipment (up to 20kg). • Environment: 80% on-road (Singapore urban/rural routes), 20% depot-based (briefings, vehicle prep). • You will be employed through our designated agency partner and fully deployed to support Grab’s Autonomous Vehicle (AV) operations. At Grab, we're not just building a service; we're shaping the future of urban mobility. By joining our team, you'll have the unparalleled opportunity to: • Pioneer Singapore’s future with a leader in AV technology: Be at the forefront of a revolutionary change in transportation. You will contribute directly to the deployment and refinement of AV technology. • Training provided: We believe in empowering our team members with the knowledge and skills they need to succeed. Comprehensive training will be provided, covering: • AV systems: Gain in-depth understanding of the complex hardware and software that powers our autonomous vehicles, including sensors, perception systems, and control algorithms. • Safety protocols: Master rigorous safety procedures and emergency response plans to ensure the well-being of passengers and the public. Your role will be critical in upholding the highest safety standards in an innovative and evolving environment. • Passenger management: Learn best practices for interacting with passengers, providing exceptional service, and ensuring a seamless and comfortable ride experience in an autonomous setting. • Career growth: We are committed to fostering professional development and offer clear pathways to exciting career advancement opportunities. As you gain experience and expertise, you could transition into roles such as: • Remote monitoring: Oversee and support our autonomous fleet from a central command center, ensuring smooth operations and swift responses to any anomalies. • Fleet management: Take on responsibility for the strategic deployment, maintenance, and optimization of our growing autonomous vehicle fleet. • Training: Become a subject matter expert and help onboard and train new team members, sharing your valuable knowledge and contributing to the continued growth of our AV operations. Join us and be a part of the team that is driving innovation and transforming urban transportation in Singapore!