SALES EXECUTIVE

Sales Administration & General Support • Provide administrative and ad-hoc support to the sales team, including preparing correspondence, filing and maintaining records, photocopying, answering phone calls, and other general office duties. • Maintain accurate and up-to-date sales and customer records and documentation. • Arrange courier services for documents, parcels, samples, and other business items, including coordinating collections, deliveries, tracking, and related documentation. Sales Order Processing & Coordination • Process and coordinate sales orders to ensure they are handled accurately and promptly. • Prepare and issue sales and shipping documents, including quotations, purchase orders, order confirmations, delivery notes, tax invoices, packing lists, and other relevant documents. • Coordinate with customers to confirm order details, delivery requirements, documentation, and order status. • Follow up with customers on outstanding orders, delivery schedules, documentation, and other sales-related matters. • Liaise closely with the warehouse team and external logistics providers to coordinate import and export shipments, deliveries, collections, and other logistical arrangements. • Monitor order fulfilment and proactively follow up on any delays, discrepancies, or issues to ensure timely delivery. • Coordinate and assist with stock replenishment orders, inventory requirements, and year-end stock audit. Trade & Shipping Documentation • Prepare, submit, and follow up on trade and shipping-related documentation as required. • Submit Letters of Credit (L/C) and related documents to banks and coordinate with relevant parties on documentation requirements. • Assist with applications for Certificates of Origin and other relevant trade documents through the Singapore Manufacturing Federation (SMF) or other applicable authorities. • Ensure sales and shipping documentation is complete, accurate, and properly maintained. Customer & Internal Coordination • Coordinate communication among customers, sales personnel, the warehouse team, logistics providers, suppliers, and other internal departments. • Provide timely responses and follow-up on customer enquiries, order status, delivery arrangements, and documentation matters. • Support the sales team in ensuring smooth order-to-delivery processes and maintaining good customer service standards. Other Duties • Perform administrative errands and other business-related tasks as required. • Undertake any other duties and responsibilities as assigned by the Company from time to time **Salary and remuneration will be commensurate with the candidate’s skills, experience, and qualifications.