Customer Service Coordinator (Shipping / Freight Forwarding / West / 5 Days)

• Working hour: 9am – 6pm (Mon – Fri) • Company located at Jurong East • Variable Bonus +Excellent Welfare • Well Established Freight Forwarding Company Job Scope • Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness. • Input export job reference. • Any special shipment requirements shall be resolved with the shipper prior accepting the booking. • Keep Sales Personnel about their bookings. • Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo. • After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax. • Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service. • Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service. • Ensure all cargoes send in good condition and if any damage shall revert to customer immediately. • Verify vendor’s invoice and close files. • Other ad-hoc duties as assigned by the supervisor Requirement • GCE O Level / Diploma in Logistics Management or equivalent • 1 to 3 years of relevant customer service / airfreight experiences Candidates are encouraged to apply this position via Apply Now button with the following information in the resume: • Work experiences and job responsibilities • Current and Expected salary • Reason for leaving • Date of availability • Education background We regret that only shortlisted candidates will be contacted. KHOO SOT MEI (R21102604) EA Recruitment Pte Ltd EA License No: 21C0492