Manager

• Answering customer questions, providing information, and addressing complaints. • Answering phone calls and calling customers and vendors to follow up on appointments and deliveries. • Compiling, maintaining and updating company records. • Managing office inventory and working with vendors to ensure the regular supply of office materials. • Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies. • Compiling and maintaining records of office business transactions. • Training, onboarding and supervising junior clerks. • Operating office equipment including printers, copiers, fax machines and multimedia instruments. • Long-term planning to create initiatives that further the company’s overall goals. • Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits. • Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives. • Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue. • Identifying opportunities to expand or shift course in order to take advantage of changes in the mark.