Billing Assistance

Job Responsibilities • Generate customer invoices accurately and promptly using the infotech accounting system. • Review customer Purchase Orders (POs) to verify unit pricing and billing details prior to invoice issuance. • Upload invoices and supporting documents to customers' online billing portals in accordance with their submission requirements. • Liaise with customers via phone and email to resolve billing enquiries, invoice discrepancies, and payment-related issues. • Coordinate with the Servicing & Project Department to resolve Service Report (SR) / Delivery Order (DO) discrepancies and ensure accurate billing documentation. • Organize, compile, and maintain invoices, SR/DO, and other supporting documents for proper filing, scanning, and record keeping. • Communicate with vendors and collaborate with internal departments to resolve billing-related issues in a timely and professional manner. • Ensure all invoicing activities are completed accurately and in compliance with company procedures and customer requirements. • Perform any other ad hoc duties assigned by the Management from time to time. Qualifications & Requirements • GCE 'N' Level, GCE 'O' Level, ITE Higher Nitec in Accounting/Business Administration, Diploma in Accounting, Finance, Business Administration, or a related discipline. • Entry-level candidates are welcome to apply. • Candidates with up to 2 years of experience in billing, invoicing, or Accounts Receivable functions will have an added advantage. • Familiarity with ERP systems (preferably Infotech Accounting) is an advantage. • Proficient in Microsoft Office applications, particularly Microsoft Excel. • Good communication and interpersonal skills with the ability to liaise effectively with customers and internal departments. • Meticulous, organised, and able to manage multiple tasks while meeting deadlines. • A responsible team player with a positive attitude and willingness to learn.