IT Executive

We are seeking a proactive and motivated IT Executive to support and maintain the company's IT infrastructure and systems. This position is suitable for candidates with at least 2 years of IT experience who are eager to learn, develop their technical skills, and grow within a dynamic working environment. The successful candidate will provide day-to-day IT support, assist with system administration, troubleshoot hardware and software issues, and support ongoing IT improvement initiatives. Key Responsibilities • Provide first-level IT support to end users for hardware, software, network, and system-related issues. • Install, configure, and maintain desktops, laptops, printers, and other IT equipment. • Troubleshoot and resolve IT issues in a timely manner. • Assist in managing user accounts, email systems, and access permissions. • Support network, server, and cybersecurity maintenance activities. • Monitor IT assets and maintain accurate inventory records. • Coordinate with external vendors and service providers when required. • Assist in software deployments, system upgrades, and IT projects. • Prepare and maintain IT documentation and user guides. • Ensure compliance with company IT policies and procedures. Requirements • Diploma or Degree in Information Technology, Computer Science, or a related field. • Minimum 2 years of relevant IT support or infrastructure experience. • Basic knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting. • Good problem-solving and analytical skills. • Strong communication and interpersonal abilities. • Able to work independently and as part of a team. • Positive attitude and willingness to learn new technologies. • Organized, responsible, and able to manage multiple tasks effectively. Preferred • Experience supporting network devices, servers, or cloud-based systems. • Familiarity with cybersecurity best practices. • Exposure to ERP systems or business applications would be an advantage.