Global Head of Business Operation

About Us Ropedia is a Singapore-based, early-stage AI startup focused on building data infrastructure and hardware-software capabilities for next-generation intelligent systems. Our core team brings together expertise from Tsinghua, Meta, Google, and UC Berkeley, and we have been recognized by top-tier VC funds and angel investors from leading technology companies. Our team is currently distributed across Singapore, China, Malaysia, and the United States, with approximately 60 full-time employees and interns, and we continue to grow rapidly. We are building a new intelligent technology platform for practical application scenarios. Role Summary As the Global Head of Business Operation at Ropedia, you will be the core driver of the company's global commercialization and market expansion, reporting directly to the CEO. As the company scales rapidly, you will take full responsibility for defining and executing global market strategies, building the business operations framework, and driving the implementation of key commercial projects. This role demands sharp market insight, exceptional cross-border negotiation and operations management capabilities, and hands-on experience building a global commercial system from 0 to 1. Key Responsibilities · Market Strategy & GTM Planning: Define global Go-To-Market strategies, map out the commercialization roadmap, and lead cross-regional teams to achieve business growth targets in core markets. · Business Operations Framework: Establish standardized business development processes, CRM mechanisms, and sales SOPs for key scenarios such as key account development and sales conversion, driving normalized operations across BD and business teams. · Global Strategic Partnerships: Expand and deeply maintain key strategic partnerships with top-tier tech companies, benchmark clients, and upstream/downstream supply chains to build Ropedia's business ecosystem. · Cross-Regional Business Synergy: Collaborate with teams across China, Singapore, the US, and other regions to establish a full-funnel tracking mechanism—from lead generation and negotiations to contract signing, payment approvals, and delivery—eliminating cross-border business friction. · Market Insight & Decision Support: Monitor global AI market trends, identify growth opportunities through sales dashboards and operational data, and provide clear, actionable strategic support for the CEO and management team. Requirements · Education: Bachelor's degree or above in Business Management, Marketing, Economics, or related fields. · Experience: 8+ years of experience in business operations, market expansion, or global sales management. Executive/key business experience in AI, SaaS, or deep tech startups is highly preferred. · Business System Building: Deep understanding of formulating global GTM strategies, building BD operations SOPs, and establishing CRM systems. Proven track record of building or managing global commercial teams from 0 to 1. · Cross-Border Negotiation: Extensive experience in B2B enterprise sales and strategic partnership development, with the ability to independently lead complex transnational commercial negotiations and resource integration. · Data & Tool Proficiency: Ability to propose business optimization plans based on commercial insights, sales funnels, and ROI data; proficient in using CRM and internal collaboration tools. · Language: Fluent English as a core business language; Chinese/Mandarin proficiency is highly preferred to support efficient collaboration with the China/Chinese-speaking teams. · Core Qualities: Strong business acumen, strong Owner mindset, cross-cultural communication skills, and adaptability to frequent changes and global travel in a fast-paced startup environment. Nice to Have · Extensive client network in AI, robotics, smart hardware, or data platforms across North America or APAC. · Experience as a Regional Market Head, Business Operations Director, or similar role at top-tier tech companies. · Familiarity with cross-border commercial contracts, international payments, and corporate compliance. Location Singapore