OPERATIONS MANAGER

Objectives of this role • Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company • Develop, implement, and maintain quality assurance protocols • Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity • Ensure that operational activities remain on time and within budget • Track staffing requirements, hiring new employees as needed • Oversee accounts payable and accounts receivable departments Required skills and qualifications • Two or more years of proven success in an operations management role • Strong skills in budget development and oversight • Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service • Proficiency in conflict management and business negotiation processes • Knowledge of business productivity software and an aptitude for learning new applications