8312 - F&B Management Trainee (Degree) | FOH

F&B Management Trainee (Degree) | FOH 1. Management Trainee (Chinese Cuisine) • Working Location: Clarke quay • Working days & hours: 6days, 10am – 10pm (2hrs rest) 2. Management Trainee (Korean Cuisine) • Working Location: Islandwide (TBC) • Working Day: 6 days work | 60 hours per week Job Description: Services (Front of House): • Responsible for setting-up and handling work station(s) assigned. • Be attentive to guests’ request efficiently and effectively. • Serve food & beverages in accordance to Restaurant and regulatory standards. • Ensure cleanliness and work order in compliance with standards at all times • Ensure all used plates and cutleries on the dining tables are being cleared once the guests left the restaurant. • Possess full knowledge on food, beverages and other products & services served/provided by the Restaurant. • Attend to guests’ queries, feedback and complaint timely & professional People Management: • Build restaurant staffs commitment by demonstrating and reinforcing the leadership behaviours and work standards. • Develop and follow through on restaurant staffs’ development plan to increase their loyalty and commitment, and pride with the outlet’s experience. • Ensure all restaurant staff understand and adhere to all appropriate personnel policies, labour laws, security and safety procedures. • Recruit, select and retain an optimum number of restaurant staffs, who are enthusiastically dedicated to guest satisfaction. • Oversee and review performance appraisals based on defined goals and objectives for all restaurant staffs in a timely manner. • Administer in-restaurant employees’ welfare & benefits packages, as well as payroll procedures. • Maintain records for safety and appropriately documents contributions and performance in personal file. Sales Building Management: • Responsible for achieving monthly sales target by deploying the store marketing strategies leveraging on correct and updated data. • Take necessary measures to ensure promotions are executed effectively to achieve/exceed the expected sales result. Workplace Safety & Security: • Ensure all security procedures (cash, staggered method of opening, closing, etc.) are executed accordingly. • Maintain all physical aspects of the restaurant, including landscaping, building, equipment, etc and ensure it is following the documented inspection and testing standards. • Ensure all workplace safety policies procedures are maintained and adhered to at all times. • Undertake regular practices of emergency & evacuation procedures and enforce compliance when need arises. • Undertake risk assessments on all restaurant specific issues, where the absence of such could put employees and guests at risk. • Undertake full investigations of workplace incidents in the restaurant promptly and act upon any rectifications or work improvements Requirements: • Require to work on rotating shift basis which include weekends and public holidays. • Bachelor's Degree in any major CHONG JUN HUI R26162366 The Supreme HR Advisory Pte Ltd 14C7279