Retail Associate (Full Time)

We're looking for a Retail Associate who loves people and good shoes. What You'll Do • Greet and engage every customer, share product knowledge and help them find the right pair • Drive sales and hit store targets through upselling and good service • Handle cashiering, exchanges and returns accurately on our POS system • Process online orders from our ecommerce channels, including picking, packing and preparing orders for dispatch • Manage exchange requests for online and in store orders, from checking stock and product condition to updating records and following up with customers • Keep the store clean, well stocked and visually merchandised to brand standards • Assist with stock receiving, replenishment and stock takes • Support in store promotions, events and sale periods What We're Looking For • Friendly, confident and proactive on the shop floor • Prior retail or customer service experience necessary • Able to work rotating shifts, including weekends and public holidays • Team player who takes pride in a well run store • Interest in fashion, footwear or lifestyle brands is a plus • Available to start immediately • To commit permanently to the team, 44 hours a week