AVP, Operational Risk (Research & Regulation Grp)

Responsibilities Independent Review & Challenge of Operational Incidents • Review operational incidents reported by APAC offices via Connected Risk; assess completeness of issue description, root cause analysis (RCA) and preventive/corrective measures. • Provide independent challenge to first-line reporters and confirm appropriate closure of related Action Plans. Escalation & Management Reporting • Monitor operational risk exposure arising from incidents and escalate Key issues to Group Head, JGM/GM of GPDAP and APAC Management as required. • Prepare Immediate Reporting (IR) emails to GPDGB / Head Office for incidents meeting GBU thresholds (e.g., information leakage, regulatory reporting incidents, regulatory inspections with material impact). • Contribute to monthly/quarterly APAC reporting to APAC Management Meetings and Head Office and other key management meetings. Stakeholder Engagement & Process Enhancement • Engage with first-line PICs (Branch Heads, LCOs, Department Heads), second-line Control Functions (CPDAP, RMDAP) and Head Office stakeholders to drive timely and effective remediation. • Support process and/or system enhancements arising from thematic incident analysis (e.g., Regulatory Reporting Framework, EMIR reporting, MAS submissions). • Identify opportunities for process optimization across APAC offices. • Support automation and digitalization initiatives including dashboards and workflow tools. Advisory & Framework Maintenance • Advise APAC offices on Head Office rules and the use of Connected Risk. • Maintain and periodically review the APAC ORE Framework, RRR Quick Reference Guide and incident reporting standards. • Support internal audits (IADAP), external audits (KPMG) and regulatory inspections (e.g., MAS) and respond to ACR/IICR observations. AI and Digital Enablement • Identify AI use cases for incident analysis, RCA and reporting automation. • Support development and real-time monitoring tools. Requirements • Degree in Finance, Accountancy, Business Administration, Law or related discipline; or Diploma in Banking and Finance with relevant work experience. • Professional certifications (CA, ACCA, CPA, FRM, PRM, ICA, ACAMS) are advantageous. • Minimum 5-7 years of commercial experience in a wholesale/full bank or financial institution. • Prior experience in risk and control, operational risk, regulatory reporting, internal audit, or compliance is a strong advantage. • Hands-on familiarity with incident management systems (e.g., Connected Risk / GRC tools), RCA methodologies, and operational risk event taxonomy. • Exposure to MAS and/or other APAC regulatory regimes (HKMA, APRA, RBI, BNM, BoT, etc.) preferred. • Experience in process improvement or workflow optimization preferred. • Exposure to automation tools or digital initiatives is an advantage. • Good stakeholder management and influencing skills across cultures and seniority levels. • Proactive, self-driven, and detail-oriented. • Strong problem-solving and analytical skill set; comfortable working with incomplete information. • Excellent written and verbal English communication; ability to summarise complex issues concisely for senior management. Communicate concisely and effectively.