1210 Student Support Officer/Bedok Reservoir

Name of Authority: Damai Secondary School Contract Period: From 1 January 2027 to 31 October 2027. Personnel to be deployed at the following hours: • Monday to Friday: 7:30am – 5:00pm • On 2 designated detention days, working hours will be extended until 6:00pm. • Detention days are tentatively scheduled on Tuesdays and Wednesdays, subject to the school’s confirmation. • No work on weekends, public holidays, June, November and December • Working hours may vary depending on the school’s requirements Requirements: The Personnel shall minimally have the following qualifications, skills and experience: • Relevant qualifications or certifications in Youth Work or related fields are preferred. • At least 1 year of experience in discipline management, case management or behaviour support involving youths. • Good communication and interpersonal skills with students and adults. • Able to guide and mentor students with disciplinary or behavioural issues. • Experience with restorative practices or behaviour management is an advantage. • Emotionally resilient and able to handle challenging situations professionally. • Able to work effectively with students and parents from diverse backgrounds. Job Scopes： The Services required are set out as follows: • Support daily student discipline matters, including latecomers, detention and suspension. • Conduct school compound walkabouts and monitor student behaviour. • Investigate disciplinary cases and follow up with students and parents. • Guide and mentor students with disciplinary or behavioural issues. • Monitor students’ progress and provide appropriate follow-up. • Maintain records, incident reports and case documentation using Microsoft Office (Word/Excel). • Follow school procedures on student safety, confidentiality and data protection. • Perform other student management or school duties as assigned. Maxhunt Resource Pte Ltd | EA Licence: 22C1322 Cynthia Lai | Registration No: R25146301