Key Account Manager

What will you deliver? - Be the key figure for driving revenue and margin growth within your customer accounts, which means meeting and exceeding all business measures such as EBIT and working capital. - Develop and deliver Key Account Management Plans to improve short-term and long - term EBIT and working capital. - Own, monitor and drive customer’s service agreements to meet and exceed contractual performance KPIs such as cost savings obligations. - Be accountable for the smooth daily operations and updated sel ling prices associated with your customers. - Be the ‘change agent’ who drives margin improvement projects and commercial outcomes for your customer accounts. - Monitor programs, analyse data and trends, hold regular service performance and business reviews, and initiate improvements for the customer accounts. - Identify and secure new opportunities within your customer accounts. - Partner with the internal teams to ensure world class customer service is achieved and your team always represents the Vallen brand to the highest level. - Ensure compliance with Vallen’s sales policies and procedures. - Create an environment that encourages and rewards teamwork and collaboration, both internally and externally. Requirements - Bachelor’s degree in Business Administration, Supply Chain Management or related discipline - Proven track record of key account management, providing outstanding supply chain consultation and customer service to customers - Ability to think strategically and communicate effectively with all levels of management - Ability to manage ambiguity and apply problem-solving skills - Ability to influence across teams, creating effective internal business partnerships - Ability to effectively manage multiple projects and work effectively under deadlines - Understanding of financial concepts such as EBIT and working capital