Training Manager

Job Overview We are looking for a motivated and passionate candidates to join our team. This is a structured management development programme designed to groom future F&B leaders and Managers. You will receive hands-on training across restaurant operations, people management, customer service and business performance, with opportunities for career progression. Key Responsibilities 1. Structured Operations Training · Undergo comprehensive on-the-job training across key areas of restaurant operations. · Gain hands-on exposure to restaurant opening and closing procedures, service operations, POS and cashiering. · Learn and maintain high standards of food quality, hygiene, food safety and workplace safety. · Understand and follow company SOPs, operational standards and service procedures. 2. Restaurant Operations & Business Management · Support the daily operations and smooth running of the restaurant. · Assist in monitoring sales performance, labour productivity, inventory and operating costs. · Learn effective manpower deployment, shift planning and staff scheduling. · Assist with stock management, ordering, receiving and inventory control. · Identify operational issues and work with the management team to implement improvements. 3. Customer Experience · Deliver a consistently high standard of customer service and dining experience. · Handle customer feedback and complaints professionally and effectively. · Monitor service standards and identify opportunities to improve customer satisfaction. 4. People & Team Management · Progressively take responsibility for supervising and leading frontline team members. · Coach, train and develop employees to achieve operational and service standards. · Assist with staff onboarding, recruitment and performance management. · Develop effective communication, leadership and team-building skills. 5. Leadership Development · Take on increasing responsibilities in shift management and daily decision-making. · Lead shifts independently as competencies are demonstrated. · Work closely with Restaurant Managers and Operations teams to achieve outlet targets. · Develop commercial awareness and the ability to manage both people and business performance. Career Progression This programme is designed to progressively develop your leadership, operational and business management capabilities , preparing you for greater responsibilities and future management opportunities within our F&B operations. As you demonstrate strong performance, leadership capability and operational competency, you will have the opportunity to take on increasing responsibilities and progress into a management position . Requirements: · Fresh graduates with a Bachelor's Degree in any discipline are welcome to apply. · Strong communication and interpersonal skills. · Passionate about the F&B industry and willing to learn. · Good leadership potential and problem-solving skills. · Able to work in a fast-paced and multicultural environment. · Willing to undergo rotational assignments and hands-on operational training. · Able to work on weekends and PH