OPERATIONS DIRECTOR

Black Sheep Restaurants (HK) is looking for YOU to join our new restaurant in Singapore! ROLE: The Operations Director is a pivotal role at the heart of a business. The Operations Director oversees all operational aspects of company strategy, helps set strategic goals and is responsible for the flow of operational information to the Founders. He/she is responsible for improving the performance, productivity, efficiency and profitability of Black Sheep Restaurants through the implementation of effective strategies. RESPONSIBILITIES : • Lead operations with passion, integrity and knowledge while promoting the Core Principles of Black Sheep Restaurants. • Develop and implement policies and procedures to ensure business objectives are effectively met. • Be accountable for financial success by developing and managing operational budgets to promote profitability. • Oversee a team of Operational Leads taking part in their development as effective leaders and individuals. • Ensure Operational Leads are motivated and trained to carry out their responsibilities to the highest standard. • Ensure Operational Teams have the resources required to meet objectives. • Lead by example on the front lines, ensuring the team are delivering memorable guest experiences and world-class service. • Be a chief brand ambassador, building and nurturing relationships across the Black Sheep Restaurants community. • Be a custodian storyteller for Black Sheep Restaurants carrying forward the stories behind the restaurants. • Ensure all outlets are complying with health, safety, hygiene and legal protocols and implement where required. • Support strong cross-company communication by maintaining working relationships across clusters and with Base Station. • Evaluate and manage overall performance by gathering, analysing and interpreting data and metrics. • Support the development and execution of business driven initiatives to continually evolve, adapt and champion the success of Black Sheep Restaurants. • Be aware of the latest developments within the hospitality industry to ensure Black Sheep Restaurants maintains its competitive position. • Build trust by understanding and believing in Black Sheep Restaurants Core Principles. ARE YOU A BLACK SHEEP? • You put community first and are committed to serving and supporting the individuals in that community. • You have big hopes, big dreams and big aspirations. • You are uncompromising in your pursuit of excellence. • You choose optimism and play with joy. • You choose to do the right thing every step of the way. • You treat everyone with equal respect. Send in your resume with expected salary to careers.sg@blacksheeprestaurants.com