Barista

Job Description Do you have a passion for coffee and a knack for making people smile? We are looking for an energetic, friendly, and detail-oriented Barista to join our team. As a Barista, you will be the face of our brand, responsible for crafting high-quality beverages, providing exceptional customer service, and maintaining a clean and welcoming environment. If you thrive in a fast-paced setting and love the art of coffee, we want to meet you. Key Responsibilities Customer Service & Hospitality • Greet all customers warmly and provide prompt, friendly service. • Educate customers on coffee origins, flavor profiles, and menu items. • Accurately take orders and process payments using the POS system (cash and credit). • Resolve customer complaints politely and professionally, escalating to management when necessary. Beverage & Food Preparation • Expertly prepare and serve a variety of hot and cold beverages, including espresso drinks, pour-overs, teas, and blended drinks, following standard recipes. • Operate coffee brewing equipment (espresso machine, grinders, brewers) safely and correctly. • Prepare and serve food items (pastries, sandwiches, etc.) according to health and safety guidelines. • Maintain consistency in taste and presentation to ensure quality control. Operations & Maintenance • Keep the coffee bar, seating area, and restrooms clean, organized, and sanitized throughout the shift. • Restock retail items, cups, lids, and ingredients as needed. • Monitor inventory levels and notify management of low stock or equipment issues. • Calibrate espresso grinders and brewers daily to ensure quality extraction. • Adhere to all health, safety, and sanitation regulations (food handling, temperature logs, etc.). Job Requirements • Minimum 1 year of relevant experience in a bar, restaurant, hotel, or hospitality environment. • Good knowledge of wines, spirits, cocktails, and beverage service. • Strong leadership, communication, and interpersonal skills. • Positive, service-oriented attitude with the ability to work in a fast-paced environment. • Able to work weekends, public holidays, and rotating shifts.