Service Technician

This role is part of LABGISTICS Asia Pte Ltd's (LABG) Technical Service Department under the Customer Care Division. Responsibilities: • Attend to technical inquiries and provide technical support (installation, maintenance, etc.) for customers in product operation • Perform site survey & manage repair processes to resolve customers' issues • Manage contractors and perform site supervision to ensure properly installation of products • Support installation, commissioning of our products • Up-keeping of technical library for manual and technical drawings • Support in preparing service quotations and service contracts • Generate reports for on-going projects for Supervisor’s review The successful candidate will require the following essential qualifications, experience and attributes: • At least a NITEC in Engineering • Customer Service Orientated mindset • Able to understand/interpret electronics, electrical and other technical schematic drawings • Understand basic concept of computer networking/equipment • Experience in basic setup of TCP/IP and physical connection of network equipment is advantageous • Independent and self-motivated, with a positive attitude towards learning, and a pleasant personality • Able to perform standby duty as and when activated (evenings and weekends) • Fresh graduates are welcome to apply