Assistant Store Manager

Key Responsibilities • Assist the Store Manager in overseeing daily store operations. • Supervise, guide, and motivate the retail team to achieve sales targets. • Monitor individual and store sales performance and provide coaching where necessary. • Provide excellent customer service and assist with customer enquiries and feedback. • Support staff scheduling, deployment, and daily task allocation. • Ensure proper stock replenishment, stock handling, and inventory accuracy. • Maintain merchandise displays according to company standards. • Ensure the store is clean, organized, and well-maintained at all times. • Assist with stock takes, promotions, and other retail activities. • Handle operational issues and escalate matters to the Store Manager when necessary. • Train and guide new staff on company policies, products, and store procedures. • Ensure all company policies, procedures, and service standards are followed. • Perform other duties as assigned by the Store Manager or Management. Requirements • Minimum 1–2 years of retail experience, preferably with supervisory or team-leading experience. • Strong customer service and communication skills. • Good leadership and people management skills. • Sales-oriented with the ability to motivate and guide a team. • Able to work independently and handle day-to-day operational matters. • Comfortable working in a fast-paced retail environment. • Able to work retail hours, including weekends and public holidays. • Proficiency in English; Mandarin-speaking ability is an advantage. • Singapore Citizens / Permanent Residents preferred.