Technical Parts Sales Executive

Job Summary This hands-on role combines technical parts identification, customer service, sales, inventory management, and warehouse operations to support customer needs and business growth in technical spare parts. Responsibilities • Respond promptly to customer enquiries via phone, email, and messaging platforms • Identify correct spare parts using customer descriptions, photographs, chassis numbers, VINs, OEM part numbers, technical drawings, or physical samples • Prepare accurate quotations and follow up with customers on outstanding quotations • Recommend suitable genuine, OEM, or aftermarket alternatives based on customer requirements • Process customer orders accurately and ensure timely order fulfilment • Build and maintain strong relationships with existing customers to support repeat business • Provide responsive and professional after-sales support to resolve customer issues • Develop new customer accounts and identify new business opportunities to grow sales • Support warehouse and inventory activities including goods receiving, picking and packing orders, stock replenishment, and inventory recording • Prepare and maintain accurate documentation including quotations, sales orders, delivery orders, purchase orders, and shipping documents • Use Microsoft Word, Excel, and digital productivity tools including ChatGPT to enhance work efficiency Preferred competencies and qualifications • Technical knowledge or experience in automotive repair, maintenance, or spare parts • Experience with commercial vehicles, trucks, buses, or industrial equipment • Strong mechanical aptitude and interest in technical products • Ability to identify parts and solve technical problems systematically • Good written communication skills • Good attention to detail and accuracy • Self-motivated, responsible, and willing to learn Other Information Benefits • Competitive salary package commensurate with experience • Professional development and training programmes to enhance technical and sales expertise • Clear career progression pathways within a growing organisation • Health and wellness benefits to support wellbeing Job Location 1 Soon Lee St, Pioneer Centre, Singapore 627605