Clinic Patient Service Associate - City

Job Description: Primary Responsibilities • Schedule patient appointments / reminder calls • Maintain patient records as per PDPA Act • Process billing in Clinic Management System & Insurance portals • Process payments and daily cash deposits • Identify patients insurance coverage • Customer service / support triage for patients • Main clinic inventory / checking of stocks • Dispensing of medication / with second checker • Assist Doctors & Nurses Secondary Responsibilities • Perform procedures in treatment room eg Tonometry, Spirometry, Audiometry, ECG, Dressing • Maintain proper infection control standards • Perform venepunture (with valid phlebotomy certification) Key Skills: • Good written and spoken English • Good interpersonal skills • Good medication knowledge • Able to work in a stressful environment with good coping skills • Pro-active, patient oriented and progressive • Good application of tools for data management & analysis • Foster a supportive & compassionate environment for patients Qualifications: • Minimum GCE N/O/A Levels, Polytechnic Diploma • Minimum 1 year experience in Healthcare/Hospitality setting • Available to start immediately or within a month • Presentable, able to communicate professionally • High-standards of customer service • Singapore and PRs Only Interested candidates, please email your detailed resume (MS Word format only) to hadijah@fortressintelligence.com.sg together with your relevant certificates . For enquiries, please call / WhatsApp to 63348311.