Sales Executive - CEI/KAH Certified

Company Overview Nakoda Global Solutions Pte. Ltd, founded in 2022 in Singapore, is a trusted and diverse Foreign Domestic Worker recruitment agency. We provide professional, transparent, and reliable placement services tailored to meet household needs with quality and care. Job Summary We are seeking a motivated and customer-focused CEI/KAH-certified Employment Agency Executive to manage recruitment and placement of Migrant Domestic Workers, ensure MOM compliance, and deliver excellent client service in a dynamic maid agency environment. Responsibilities • Manage the end-to-end placement process for Migrant Domestic Workers (MDWs) to ensure timely and compliant recruitment outcomes • Advise and assist employers in selecting suitable domestic helpers by assessing household needs and matching candidate profiles • Conduct customer consultations to understand client requirements and maintain strong client relationships • Process work permit applications, renewals, transfers, and related documentation accurately and in compliance with MOM regulations • Ensure strict adherence to Ministry of Manpower (MOM) regulations and Employment Agency standards throughout recruitment activities • Coordinate interviews between employers and candidates to facilitate effective selection decisions • Liaise with overseas recruitment partners and training centers to manage candidate sourcing and training logistics • Maintain accurate records and documentation to support audit readiness and regulatory compliance • Resolve client and worker concerns professionally and efficiently to uphold service quality and satisfaction • Support business development and marketing activities to contribute to agency growth and client acquisition Required competencies and certifications • Valid Key Appointment Holder(KAH) or CEI (Certificate for Employment Intermediaries) certification is mandatory to legally perform employment agency functions • Strong knowledge of MOM regulations related to MDW recruitment and placement to ensure compliance • Proficient communication and interpersonal skills to engage effectively with clients and partners • Customer service orientation with a positive attitude to enhance client experience • Ability to work independently and collaboratively within a team environment • Proficiency in Microsoft Office applications for documentation and reporting Preferred competencies and qualifications • Prior experience handling domestic helper placements to enhance recruitment effectiveness • Familiarity with MOM online systems and procedures to streamline permit and documentation processes • Multilingual abilities (English plus Mandarin, Hindi, Bahasa Indonesia, Burmese, or Filipino) to facilitate communication with diverse clients and workers; these language skills support effective engagement in a multicultural context Other Information What We Offer • Competitive salary package • Performance-based incentives and commission • Career growth opportunities • Supportive and collaborative work environment • Training and professional development