Healthcare Assistant

As a Healthcare Assistant, you will play a vital role in ensuring smooth day-to-day operations and providing excellent patient care. This position involves both administrative and clinical support, with a variety of responsibilities to support the clinic's operations. Key responsibilities: • Register and schedule patient appointments, ensuring an efficient flow of patients. • Answer patient inquiries promptly and professionally. • Handle incoming calls and provide relevant information. • Prepare case notes and necessary forms accurately and in a timely manner. • Maintain the clinic facility, ensuring it is clean, well-organized, and properly stocked. • Provide administrative and clinical support as directed by the supervising head, including managing laundry, purchasing refreshments, and ordering stationery. • Process billing, raise invoices, and collect payments from patients. • Prepare and submit claims for MediSave, insurance, and other healthcare-related services. • Upkeep the pharmacy – order drugs and manage inventory • Rotate across other clinics within the Company or Sincere Healthcare Group for Clinic Assistant duties as needed. • Perform chaperone duties. • Assist with pre-operative, intra-operative, and post-operative tasks as required. • Carry out other duties as assigned by the Clinic's supervising staff.