Cleaning Operation Manager

• Check cleaning equipment condition. • Coach Service team. • Coordinate and liaise with clients at worksite. • Facilitate effective communication and engagement at the workplace. • Handle complaints and feedback from clients. • Handle reassignment of tasks when needed. • Identify training needs for all cleaning staff. • Implement work plans. • Inspect work done by cleaners daily. • Interact and build relationship with customers. • Monitor and follow up on compliance with cleaning procedures, workplace safety and tender specifications. • Monitor cleaning material stock level and re-order materials when needed. • Plan out work schedule for cleaners. • Provide help and guidance to immediate reports. • Solve operational problems and make decisions. • Submit daily cleanliness report. • Supervise team of cleaners in their assigned task. • Train cleaners and team leaders on service standards.