CLEANING OPERATIONS MANAGER

cleaning operations manager directs daily cleaning services, supervises staff, manages inventory, and ensures facilities meet health and safety standards. Key Responsibilities • Operations Management: Direct daily cleaning activities and assign tasks to meet contract agreements and service level standards. • Staff Supervision & Training: Hire, train, mentor, and evaluate cleaning personnel, scheduling shifts to ensure adequate site coverage. • Quality Control: Conduct routine site inspections and audits to maintain cleanliness and hygiene standards. • Inventory & Equipment: Manage stocks of cleaning products and tools, ordering replacements and ensuring equipment maintenance. • Health & Safety Compliance: Enforce regulations like COSHH (Control of Substances Hazardous to Health) and general workplace safety protocols. • Client Relations: Respond to customer feedback, resolve complaints, and build long-term partnerships. • Budgeting & Reporting: Prepare operational budgets, track labor and supply costs, and submit performance reports. Requirements & Qualifications • Experience: 3 to 5+ years of supervisory or management experience in commercial cleaning, hospitality, or facilities management. • Knowledge: Expertise in cleaning chemicals, mechanized cleaning equipment, and safety rules. • Skills: Strong leadership, organization, time-management, and communication abilities, plus basic computer proficiency for reports and scheduling. • Education: High school diploma or a degree in business management , hospitality , or a related field.