PRIME CLIENT SERVICE ASSOCIATE

Manage BitGo Prime’s trade and settlement workflows including trade entry, asset transfers, reporting and reconciliation.  Collaborate with Prime’s business team to maintain optimal funding across various trading venues  First line of support for trading or financing operations related enquiries  Lead process improvements, identify gaps, recommend improvements and automation  Support testing efforts for all enhancements of proprietary systems  Produce daily, weekly and monthly reporting for internal and external stakeholders  Assist the Sales and Client Services team with on-boarding new counterparties  Identifying operational risks, introduce operational controls and document policies & procedures  Collaborate closely with the product/engineering team to improve our products and services  Develop and maintain relationships with clients, exchanges, liquidity providers and third party providers