Operations Executive

Job responsibilities • Independent worker and able to handle difficult cleaners • Ensure all timesheet for all residential sites are filled • Ensure all site SOP are met accordingly to client's requirement • Planning, executing and implementing new SOP to ensure cleaners are following • Draft out timetable and duties for individual site cleaner to adhere • Ensure smooth operations flow across all sites • Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback • Ensure all stocks for the necessities are replenished at all time • Maintain good relationships with clients • To adhere to any adhoc jobs required by the company Job Requirements • Diploma or equivalent qualification. • Minimum 3 years of experience in operations management, facilities management, cleaning services, or related industries. • Strong leadership and team management skills. • Good communication and interpersonal skills. • Ability to work independently and handle multiple operational sites. • Knowledge of cleaning procedures, equipment, and workplace safety practices is an advantage.