Technical Support Officer (Bicycle Components)

JOB RESPONSIBILITIES: • Conduct technical training for Shimano stakeholders, including dealers, distributorsand OEM factories. Training topics include component installation, bicycle assembly, fine-tuning, troubleshooting, and updates on new technologies and products. • Support the preparation of training materials • Follow up and process warranty from dealers, distributors and OEM factory • Provide warranty report to stakeholders • Provide neutral service at events, including bicycle fine tuning, changing of parts (tires/wheels) when required JOB REQUIREMENTS: • Minimum Diploma in related fields • Good knowledge in bicycle components,parts and technicalities • Proficient in Microsoft Office (i.e.Excel, Words, PPT) • Willing to travel overseas and work onweekends for events occasionally • Comfortable to communicate and engage all levels and big groups OTHERS: • Working Location: Bulim Walk (nearest MRT: Boon Lay) • Mondays - Fridays: 8:00am to 5:00pm • Uniform & Lunch provided • Company transportation at various pickup points (Northern & Western areas of Singapore)