0731 - Customer Service Executive (Sales Support)

Role: Customer Service Executive (Sales Support) • Salary Range: $2,400 - $2,900 • Working Days: 5 days, Monday - Friday • Working Hours: 8.30am to 5.30pm • Location: West (Toh Guan) Responsibilities: Sales Support & Administrative Functions • Prepare quotations, follow up on customer confirmation, and process sales orders. • Coordinate work orders with relevant departments and maintain proper sales documentation. • Prepare sales performance reports and monthly quotation summary reports. • Prepare service agreements and support contract-related documentation. • Handle vendor approval forms and customer digital portal setup when required. • Maintain proper filing and document records. Customer Service & Account Support • Build and maintain good relationships with assigned customers. • Follow up with customers to gather feedback and provide service support. • Support customer visits and participate in customer engagement activities. • Assist in maintenance contract follow-ups and renewal coordination. Credit Control • Follow up with customers on payment status and outstanding balances. Sales & Business Support • Gather market information, including competitor and industry updates. • Support marketing and business development activities as assigned. • Assist sales team in achieving customer satisfaction and business objectives. Requirements • Diploma in Business Studies, Office Administration, or related discipline. • Minimum 1–2 years of experience in sales support, sales administration, or customer service role. • Experience in industrial products, building industry, or service-related industry will be an advantage. • Proficient in Microsoft Office applications. ✅ Wee Yuan Huan ✅ Reg No: R21100383 ✅ The Supreme HR Advisory Pte Ltd ✅ EA No: 14C7279