ASSISTANT SHOP MANAGER

• Improve profit and attain sales target of the supermarket • Deal with all complaints, queries, and other related customer service issues • Recruit and interview new staff for the supermarket • Organize training, orientation, and supervise all departmental managers • Organize holidays • Oversee receiving orders and stock control • Assign and schedule tasks for specific employees and also follow up on the results they generate • Complete all the operational requirements of the store • Appraise, monitor, and plan tasks to be given to individual staff members • Discipline, counsel, and coach employees to maintain positive result generation • Initiate corrective actions, analyze variance, schedule expenditure, and prepare annual budget aside achieving other financial objectives of the organization • Recognize future and present requirements by customers • Establish good rapport with existing and potential customers • Collaborate with other members of staff that have good understanding about service requirements • Maintain inventories and approve contracts to ensure consistent availability of the required services and merchandise • Study trends, authorize clearance sales and also determine all required sales promotions • Review merchandising by formulating pricing policies • Identify profitability ratio by studying financial statements and operating statements • Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner.