Client Service Executive (Conveyancing)

Key Responsibilities • Be the first point of contact for clients via phone, email and walk-ins. • Assist clients with enquiries relating to property sale, purchase and refinancing matters. • Schedule appointments and coordinate with lawyers, bankers, property agents and relevant authorities. • Prepare and manage client files, documents and administrative records. • Follow up with clients and provide timely updates on the progress of their transactions. • Ensure a smooth and positive client experience throughout the conveyancing process. • Provide general administrative support to the conveyancing team. Requirements: • Diploma or equivalent qualification. • Excellent communication and interpersonal skills. • Customer service experience is preferred. • Experience in a law firm, conveyancing practice, real estate or banking industry is an advantage. • Organised, meticulous and able to manage multiple tasks effectively. • Proficient in Microsoft Office applications. • Positive attitude, willingness to learn and a strong sense of responsibility