Customer Service Executive (Up to $3200 / 5 days / Jurong)

Job Title : Customer Service Executive (ID3615) Location : Jurong Working Hours: Mon -Fri 8:30am-5:30pm Salary up to : $2700-$3200 Job Description • Prepare quotations, process sales orders, and follow up on customer confirmations and purchase orders (POs). • Coordinate work orders, maintain sales records, and prepare sales reports and documentation. • Assist with communication link applications, down payment collection, security floor plans, and service agreements when required. • Handle vendor approval forms and customer portal registrations. • Send maintenance contract reminders and circulate company announcements. • Build and maintain good customer relationships by providing customer service, following up on feedback, and supporting customer visits. • Follow up with customers on outstanding payments (credit control). • Collect and share market and competitor information, and support marketing and business development activities.