Taidii Pte. Ltd. · MyCareersFuture · 2mo
KEY ACCOUNT MANAGER
Singapore, Central- Posted
- 2026-08-07 (2mo)
- Place
- Singapore, Central
- Commitment
- Full Time
- Salary
- SGD 3,000 – 5,000 / month
- Experience
- 2+ YOE
- Department
- Customer Service
- Source
- MyCareersFuture (the employer’s own listing)
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Skills in this posting
TroubleshootingCustomer SatisfactionService Level Agreements
• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved
Taidii Pte. Ltd.
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