Manager/Senior Manager

1. Secretariat Management • Serve as the overall lead and head of the PSS Secretariat, responsible for the day-to-day and long-term operational effectiveness of the office • Set the direction and priorities of the Secretariat in alignment with PSS Council's strategic goals • Act as the first point of accountability for all Secretariat matters — operational, financial, people and administrative • Ensure the Secretariat operates as a high-functioning, professional and service-oriented team at all times • Represent the Secretariat in all internal and external matters, ensuring timely and appropriate reporting of all relevant issues to the PSS Council • Strategically review and approve process improvement initiatives across administrative and financial functions • Ensure business continuity planning for the Secretariat • Propose and enforce PSS policies and Secretariat SOPs, subject to Council approval • Conduct periodic policy reviews and recommend updates to Council 2. Oversight of Society’s workplans • Support event chairs in monitoring event budgets, themes and key partnerships for all programmes and activities • Drive and support annual workplans for events and training activities, ensuring alignment with PSS Council's strategic priorities and financial targets • Monitor workplan progress and milestones, providing regular updates to the PSS Council and making timely adjustments where necessary • Support the Training Academy Chair in the development, delivery and sustainability of all training programmes, courses and workshops organised by PSS • Monitor training programme feedback and evaluation scores to ensure programmes maintain quality, relevance and value for PSS members 3. Financial Leadership & Revenue Sustainability • Support the tracking of the Society's annual budget; monitor expenditure and report on budget variances to the PSS Council • Accountable for driving and sustaining annual revenue in alignment with PSS expenditure • Leverage on PSS’s strategic priorities to seek sponsorship short and long term • Present financial performance reports to the PSS Council 4. Stakeholder & Relationship Management • Serve as a key point of contact for external stakeholders and partners, working collaboratively with Council members where relevant • Build and maintain institutional partnerships relevant to PSS's mission • Represent the PSS Secretariat at relevant external meetings and collaborations, as assigned by the PSS Council 5. Secretariat Leadership • Directly supervise and manage the Assistant Manager and all Secretariat support staff • Conduct performance appraisals and set KPIs for team members in consultation with the relevant Council member • Propose training and development plans for all Secretariat staff, subject to Council member endorsement 6. Digital Strategy & Membership Growth • Propose and prioritise digital investment decisions for Council's approval, in consultation with the Honorary Treasurer • Drive membership growth initiatives and oversee CRM strategy • Strategically direct the development and improvement of the PSS website, LMS and membership systems