Logistics Operation Coordinator [ West / 5 days / Planner ]

• Location: Penjuru [ 2 ways company transport provided at Jurong East MRT station ] • Working days: Monday – Friday • Working hours: 8:30am – 5:00pm Responsibilities • Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment. • To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations • Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders) • Prepare orders for Planner and follow-up with customers when there are incomplete information or documents • Coordination with booking agents or ship operators for status of supply schedule / vessel loading • Collaborate closely with the planner to ensure timely supply and coordination • Tally overall order received at the end of day to ensure all order is not missed out • Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery • Closing of job orders for billing once job is completed • Handle customer complaints, provide appropriate solution and alternatives • Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction • Other Duties as assigned Ho Ming Jie (Edmund) Reg No: R1987094 The Supreme HR Advisory Pte Ltd EA No: 14C7279