Store Supervisor (Hoka)

Location: Changi Airport Jewel Job description Are you passionate about fitness and outdoor adventures? Do you thrive in a dynamic retail environment? HOKA, a leading brand in performance footwear, is seeking a Sore Manager to join our team! If you're enthusiastic, customer-oriented, and eager to be part of a growing brand, we want to hear from you. As a Store Supervisor at Hoka, you will be the face of our brand, providing exceptional customer service and creating memorable shopping experiences for our customers. Your responsibilities will include: • To manage store sales performance, coordinate in-store promotional activity, managing store operation, recruitment and team building. • Establish weekly sales objectives for the store and personnel. • Work with Sales & Operation Manager to achieve sales goals through key metric (cost reduction percentage (CR%), average dollar sales (ADS), items-per-transaction (IPT)) and ensuring the highest level of customer service is provided in the store. • To manage staff monthly duty roster and time sheet. Planning and execution in shift schedules. • To manage and control staff cost and shrinkage goals within the store. • Drive and lead all personnel to practice professional salesmanship within the guidelines of Converse to achieve optimum sales and to provide the highest level of customer satisfaction. • To assign team Return on Sales (ROS) functions for each section within the store to maximize sales performance. • Ensure store present merchandise in a manner that will maximize sales that are reflective of Converse Visual Merchandising direction. Requirements: • Candidate must possess at least Primary / Secondary School / "O" Level, Higher Secondary / "A" Level / Pre-U, Diploma / Advanced / Higher / Graduate Diploma in any field. • Enjoy doing sports would be advantage • Required language: English to be able to communicate with customers • At least 2 Year(s) of working experience in the related field is required for this position or a Supervisor position • Preferably Non-Executive specialized in Sales - Retail/General or equivalent. • Strong computer skills including knowledge of Microsoft Excel and Words. • Self-motivated and able to work independently with strong follow-through capabilities. • Resourceful, meticulous and able to work effectively under pressure. • Bubbly character and can communicate well with team members and customers Benefits: • Commission and incentives • Medical coverage • Employee discount • Career growth • 5 working days & 2 days off per week Job summary Join the HOKA team and be a part of a brand that is dedicated to helping people reach their fitness goals with innovative & high-performance footwear. Key selling points • Commission and incentives • Career growth • Medical coverage & Employee discount