Warehouse Supervisor

Warehouse Operations Supervisor (Hands-On Build Phase) Role Summary We are hiring a Warehouse Operations Supervisor to take full ownership of our warehouse operations across inventory, fulfilment, and process execution. This is a hands-on role . You will be directly involved in: • Picking and packing • Container unloading • Stock organisation • System execution Key Responsibilities 1. Daily Warehouse Execution ( 70–80% of role) • Execute picking & packing for:Retail fulfilment (~100 cartons/week)E-commerce orders (~50 orders/day) • Perform container unstuffing (1–2 times/month) • Sort and organise inbound inventory into designated storage zones • Maintain clean, logical, and efficient warehouse layout • Operate pallet jacks and basic warehouse equipment 2. Inventory Control & Accuracy • Maintain accurate stock levels across all SKUs (~150 SKUs) • Oversee:Barcode system integrityStock movement trackingCycle counts and reconciliation • Identify and resolve discrepancies quickly 3. Warehouse Systems & Process Building • Execute and refine existing Google Sheet-based systems for:Picking lists, Replenishment triggers, Inventory tracking • Improve:Picking efficiency, Storage logic, Replenishment workflows • Build SOPs for repeatable operations 4. Planning & Coordination • Plan weekly fulfilment schedules for:Retail store replenishmentE-commerce dispatch • Ensure timely and accurate deliveries across all locations • Coordinate with internal stakeholders (retail, e-commerce) 5. Team Leadership • Train and manage warehouse staff • Allocate manpower based on workload • Monitor performance and enforce standards • Step in operationally when needed,no task is beneath you What Success Looks Like • Orders are fulfilled accurately and on time • Inventory discrepancies are minimal and controlled • Warehouse layout is logical, clean, and scalable • Systems run with low friction and minimal supervision Requirements • Prior experience in warehouse, logistics, or operations roles • Comfortable with manual labour and physical work • Strong attention to detail and operational discipline • Able to work with spreadsheets and basic systems (Google Sheets) • Problem-solver with a bias for execution over theory What We Are Looking For (Non-Negotiables) • You are willing to do the work before managing others • You take ownership, not just responsibility • You are structured, organised, and process-driven • You can operate in a lean team (3–5 people) What This Role Is NOT • Not a desk job • Not a “supervisor-only” role • Not suitable for candidates unwilling to do physical work