Operation Executive

Job Summary You will manage daily crew deployment, recruitment, and client coordination to ensure smooth operations across multiple sites. This entry-level role involves direct client and crew communication, attendance management, and on-site support to meet client staffing needs. Responsibilities • Confirm daily crew deployment the day before and on the morning of each shift, follow up with non-responders, and arrange replacements for no-shows • Collaborate with the Operations Manager to match available crew to client site headcount, timing, and requirements • Attend client venues during crew deployment to verify attendance and grooming standards, resolving issues immediately • Send daily attendance updates to clients via email or WhatsApp and promptly report late arrivals or staffing shortfalls • Recruit new crew through job portals, Telegram, Facebook groups, and referrals • Screen and process new crew registrations, brief new joiners, complete documentation, and ensure timely deployment to first shifts • Maintain an up-to-date crew database including availability, skills, contact details, and deployment history • Respond to calls from crew and clients during operating hours to provide support and information • Maintain accurate attendance records to support payroll processing and client invoicing Preferred competencies and qualifications • Ability to converse in Mandarin to facilitate communication with some clients and crew • Prior experience in manpower, F&B, or events operations is advantageous but not required Other Information • Basic salary $1,800–$2,500/month, plus commission for every shift filled • Fully paid annual company trip • Entry-level role with training on deployment, grooming standards, and business operations • Early ownership of site deployments within the first month • Work from home between site visits; job primarily managed via phone, WhatsApp, and Telegram • Small team working directly with the founders