OPERATIONS MANAGER (WAREHOUSE & LOGISTICS)

Key Responsibilities • Warehouse Management • Oversee day-to-day warehouse operations, including receiving, storage, picking, and dispatch. • Ensure proper stock handling, labeling, and organization to maintain inventory accuracy. • Monitor warehouse performance and implement continuous improvement strategies. • • Logistics & Distribution • Plan, schedule, and optimize delivery routes and trips to ensure timely distribution with cost efficiency. • Supervise the logistics team and third-party transport providers to meet delivery KPIs. • Resolve transportation issues and ensure compliance with safety and regulatory requirements. • • Inventory Control • Maintain accurate stock levels and implement procedures to prevent stock-outs. • Monitor and manage inventory aging to reduce and prevent stock obsolescence. • Coordinate regular stock counts and reconciliations. • • Team Leadership & Development • Lead, train, and mentor warehouse and logistics staff to ensure high performance and accountability. • Foster a safety-first culture and uphold operational standards and protocols. • • Reporting & Analysis • Track and report key operational metrics including delivery trip efficiency, cost per delivery, stock-out frequency, and inventory aging. • Provide actionable insights to senior management for operational planning and improvements. Key Performance Indicators (KPIs) • Number of trips delivered per period with adherence to cost benchmarks • Zero or minimal stock-outs across all product categories • Reduction and control of inventory obsolescence • On-time delivery rate • Warehouse accuracy and productivity metrics • Inventory turnover ratio Qualifications & Experience • Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field. • 5+ years of experience in warehouse and logistics management. • Strong leadership and team management skills. • Proficiency in inventory management systems (e.g., SAP, NetSuite, or similar ERP). • Excellent problem-solving and organizational abilities. • Strong communication and stakeholder management skills. Preferred Skills • Experience implementing cost-saving initiatives in logistics or warehousing. • Familiarity with lean warehousing practices and process optimization. • Certification in supply chain (e.g., CSCP, APICS) is a plus.