F&B HOST/STEWARD

Company Overview Ministry of Crab is an award-winning crab-centric restaurant located in Dempsey, Singapore, known for its exceptional dining experience centered on the famous Singapore Chilli Crab. Job Summary Join Ministry of Crab as a Restaurant Captain to deliver outstanding service in a dynamic, upscale dining environment, ensuring guests enjoy a memorable experience. Responsibilities • Greet and welcome guests to create a welcoming and comfortable atmosphere • Take and manage orders accurately, providing detailed menu and specials information to assist guest choices • Coordinate with kitchen and bar staff to ensure timely and accurate delivery of orders • Oversee table settings and maintain a clean, organized dining area to uphold restaurant standards • Address guest inquiries, requests, and complaints professionally to resolve issues promptly • Support and guide waitstaff to maintain smooth, high-quality service throughout shifts • Assist in training new waitstaff by sharing best practices and service standards • Maintain comprehensive knowledge of the menu, including ingredients and preparation methods, to inform guests effectively • Uphold Ministry of Crab’s high service standards in all guest interactions Preferred competencies and qualifications • 2-3 years of proven experience in a similar role within fine dining or upscale restaurants • Excellent communication and interpersonal skills to engage effectively with guests and team members • Ability to multitask and perform efficiently in a fast-paced environment • Exceptional customer service skills with a friendly and approachable demeanor • Strong organizational skills and attention to detail to manage multiple responsibilities • Flexibility to work evenings, weekends, and public holidays as required • Proficiency in English, Mandarin, and Chinese to communicate with diverse guests; additional languages are a bonus Only Singaporean citizens and Permanent Residents (PR holders) are eligible to apply If you are passionate about providing top-notch service and meet the above qualifications, we would love to hear from you! Please submit your resume to hr@ministryofcrab.comwith the subject line “F&B Host / Steward”