FOOD AND BEVERAGE (F&B) MANAGER

Job Description & Requirements Business Operations • Work closely with management to integrate strategic business continuity management into organization’s operations to achieve business goals • Responsible for the business performance, financial and budget planning of the business unit • Involved in the set up and expansion plans for new concepts and brands • Analyze business performance to optimize sales and profitability • Work closely with functional support departments as to align with strategic business objectives. • Facilitate innovation process within the business unit CustomerService • Develop and implement service operations processes • Drive service quality and customer satisfaction • Drive customer loyalty for service excellence People Management • Oversee all staff related matters including such as hiring, training, performance management, and disciplinary matters • Develop managers and high-potential employees through organizational talent capability reviews • Lead, coach and motivate managers to develop organizational and governance strategies and achieve goals • Facilitate innovation and lead managers to manage change