Veterinary Receptionist

Company Overview Advanced VetCare Veterinary Clinic is a leading provider of veterinary services in Bedok East and Central Region, delivering exceptional patient care and client service with a dedicated team passionate about animal welfare. Job Summary Join Advanced VetCare Veterinary Centre as a Veterinary Receptionist to deliver excellent client service and support smooth clinic operations in a full-time role based in Bedok. Responsibilities • Greet clients and patients warmly and professionally to create a welcoming clinic atmosphere • Manage client check-ins efficiently to ensure smooth appointment flow • Schedule appointments accurately to optimize veterinary team availability • Process payments promptly and accurately to maintain financial records • Answer incoming phone calls and respond to client inquiries clearly and helpfully • Maintain and update accurate patient records and client information for effective case management • Assist with administrative tasks to support daily veterinary operations • Uphold high customer service standards to contribute to a positive clinic environment Preferred competencies and qualifications • Experience in customer service or administrative roles, preferably in healthcare or veterinary settings • Strong communication and interpersonal skills to provide exceptional client care • Excellent organisational skills with attention to detail to manage clinic tasks effectively • Basic computer proficiency and ability to learn new software systems quickly • Genuine passion for animal welfare and commitment to supporting the veterinary team Other Information Benefits • Ongoing training and development programs • Discounted veterinary services for employees’ pets • Collaborative and team-oriented workplace culture