Management Trainee (Service)

Company Overview MIJIN & CO. PTE. LTD. Job Summary You will warmly welcome customers, take accurate orders, coordinate with kitchen staff, handle cashiering, and maintain cleanliness to ensure smooth daily outlet operations and excellent customer service. Responsibilities • Greet customers warmly upon arrival to create a welcoming atmosphere • Assist customers with seating and recommend menu items based on their preferences • Respond accurately to customer enquiries about menu items, ingredients, and dietary needs • Take precise food and beverage orders using POS systems or manual methods to ensure order accuracy • Coordinate orders efficiently with kitchen staff to maintain smooth service flow • Serve food and beverages promptly and professionally to enhance customer satisfaction • Prepare takeaway and delivery orders accurately when required • Handle cashiering duties including billing, cash handling, digital payments, and processing refunds securely • Clear and sanitize tables, reset dining areas, and maintain overall outlet cleanliness to meet hygiene standards • Comply with food hygiene and workplace safety regulations consistently • Monitor stock levels for condiments, packaging, and supplies to prevent shortages • Notify management promptly when stock replenishment is needed • Support daily outlet operations and perform additional duties as assigned by management Required competencies and certifications • Minimum 1–2 years of F&B supervisory experience to manage team and operations effectively • Demonstrated leadership and communication skills to lead teams and coordinate tasks efficiently • Ability to work shifts, weekends, and public holidays to meet operational needs • Customer-focused problem-solving skills to resolve service issues promptly and maintain satisfaction • Basic knowledge of POS systems and reporting to support operational tracking and accuracy Preferred competencies and qualifications • WSQ Food Safety certification to ensure compliance with food safety standards • Experience working in casual dining, café, or bar environments to adapt to similar service settings