Operation Supervisor

We are looking for a responsible and hands-on Operations Supervisor to oversee the daily operations of our food court and catering business. The successful candidate will supervise staff, ensure smooth day-to-day operations, maintain food and service standards, and assist management in achieving business targets. Key Responsibilities • Supervise and coordinate daily F&B operations. • Manage and monitor staff attendance, work schedules and daily deployment. • Ensure staff follow company policies, operational procedures and service standards. • Monitor food quality, hygiene, cleanliness and workplace safety. • Ensure food preparation and service areas are properly maintained. • Assist in managing stock, inventory and ordering of food supplies. • Monitor wastage, portion control and operating costs. • Handle customer feedback and resolve operational issues promptly. • Coordinate with kitchen, stall operators, suppliers and other staff to ensure smooth operations. • Train and guide staff on customer service, food handling and workplace procedures. • Conduct regular checks on equipment, facilities and cleanliness. • Assist management with staff performance monitoring and operational reporting. • Ensure compliance with SFA, MOM and other relevant workplace requirements. • Support catering operations and events when required. • Perform other duties assigned by management. Requirements • Minimum 2–3 years of relevant F&B or food court experience. • Previous supervisory or team-leading experience preferred. • Good knowledge of F&B operations, food hygiene and workplace safety. • Able to supervise and motivate a team of staff. • Good communication and interpersonal skills. • Able to work independently and handle operational issues effectively. • Willing to work weekends, public holidays and shifts when required. • Hands-on, responsible and able to work in a fast-paced environment.