Customer Service

Roles & Responsibilities We are a licensed employment agency in Singapore and currently we have offices in Kovan, Clementi & Toa Payoh. We are expanding and also branching into the deployment of Nursing/Caregiver MDWs. We are looking for Customer Service professionals to join us. Job Description: • Attend to customers & sales enquiries • Deliver prompt, efficient and quality service to customers • Follow up with customers on their enquiries and feedback • Interview and recommend suitable candidates to employers • Work towards achieving the sales target • Able to handle and provide solutions for issues between Caregiver/MDW and employer • Co-ordinating the documentation, work permit and arrival of new migrant domestic worker/caregiver/Nurse • Other ad-hoc duties when required Requirements: If you are a team player and a motivated individual who has a passion for customer service and management, we want you to join us! • Posses Certificate in Employment Intermediaries (CEI) or willing to get certified • Min 1 year of related working experience • Able to work independently • Sales & Customer oriented • IT & Social Media Savvy • Good interpersonal & problem-solving skills • Direct experience in our industry will be an added advantage • Applicants with Nursing/caregiving backgrounds and experiences will be an added advantage for Caregiver placement positions • Nurses planning for a career change are welcome We offer: • Good salary (negotiable depending on experience) • Good commission • Conducive working environment • Training will be provided for those who do not have any direct experience • 5-Day Week *** all applications will be kept confidential. **those with more than 5 years of direct experience will be considered for Senior positions. Please send your detailed resume with a recent photo to patrick@maidcity.com.sg or WA +65 90081112 for a short discussion. We regret that only shortlisted applicants will be notified.