Guest Service Officer

Job Description • Handle checking in and checking out of Hotel guets in accordance with Hotel Standard of Procedure • Monitor room status on a daily basis and report status accordingly • Communicate with Housekeeping on status of Hotel guests arrival and departure • Accurately handle cash float, credit card charges and cash payment • Familiar with various types of booking and room categories • Handle guest requests, feedback and direct request to appropriate departments • Book taxi and arrange wake up calls for Hotel guests Requirements • Diploma from preferably hospitality or related field • Able to work shifts (weekends/PH/night) • Good communication skills • Minimum 1 year relevant experince • Proficient in Computer Applications