Clinical Support Specialist

About the role Provide clinical support to the assigned product portfolio in the Operating Room space, ensuring products are safely and effectively deployed. You will acquire and maintain in-depth knowledge of key procedures, techniques, products and competitor offerings, staying current with clinical publications and developments in Surgical and Gynaecology. You will use strong clinical and surgical knowledge to support the sales team in converting and developing new users and accounts, with a focus on the obstetrics and gynaecology discipline. Key responsibilities • Provide clinical support to the assigned product portfolio in the Operating Room space, ensuring products are safely and effectively deployed • Acquire and maintain in-depth knowledge of key procedures, techniques, products and competitor offerings; stay current with clinical publications and developments in Surgical and Gynaecology • Independently organise on-site in-service trainings and educational talks to engage customers and build clinical confidence in the product portfolio • Develop training and conduct quality audits to advise customers on converting their existing devices • Build and maintain positive relationships with key customers, decision-makers and thought leaders as an Ambassador of Healthcare Essentials • Support the sales team in converting and developing new users and accounts, with a focus on the obstetrics and gynaecology discipline • Contribute to overall sales growth by translating clinical trust into business conversion • Work with key internal stakeholders and principals on strategies to acquire new customers and grow share, and execute joint marketing/educational activities that build customer mindshare About you • Diploma/Degree in Nursing preferred; other related fields will also be considered • A proactive, go-the-extra-mile attitude with genuine commitment to the company's growth • Resilient and persistent, with a never give up mindset • A self-motivated team player who thrives in a collaborative environment • A strong customer-first orientation in all interactions • Able to execute initiatives and close deals promptly and effectively About us Healthcare Essentials Pte Ltd is a dynamic start-up company in medical and surgical devices distribution & procurement advisory. Benefits • Attractive Benefits package • Impactful work • Walking distance to MRT