Food Court Manager

RESPONSIBILITIES: Reporting to the Operation Manager and your responsibilities include but are not limited to: • Direct and manage food court according to company SOPs and regulatory requirements • Advice and support tenants on their operational needs and service consistency • Ensure daily sales are accurate | Timely reconciliation • Recruit, train and supervise staff • Ensure the respective tenants on adhere to the hygiene SOP • Liaise with tenants on stall matters • Help to carry out operational duties when there is manpower shortage • Dealing with external parties on issues for faster service recovery • Answer customer queries/feedback • Ensure Safe Management Measures is in place Requirements: • Candidate must possess minimum Diploma or equivalent • Minimum 2 years’ relevant experience in F&B industry • Attention to detail, ability to spot and resolve problems efficiently • Processes excellent communication and interpersonal skills • Resourceful and ability to work under pressure • Attention to detail, ability to spot and resolve problems efficiently • Communication & Leadership skills, staff development • Conflict & time management and good organizational skills