Customer Service Officer

Job Description & Requirements Join an established, dynamic F&B Group with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal-Certified Full-Service Caterer since 2005. This role provides critical support to the Catering Sales team , ensuring smooth processing of client orders and accurate data management. Key Responsibilities • Process incoming sales orders accurately and promptly in the CRM system • Assist the Sales Executives in preparing quotations, order confirmations, and invoices • Coordinate with the kitchen and logistics teams to ensure order details are correctly communicated and executed • Maintain and update customer information and sales data for tracking and reporting purposes • Support the sales team with administrative duties, including scheduling, filing, and document preparation • Handle basic client inquiries and redirect complex queries to the relevant Sales Executive • Ensure compliance with company SOPs for data accuracy and service delivery Requirements • Minimum 1–2 years of experience in administrative, sales support, or coordination roles; experience in F&B is an advantage • Proficient in Microsoft Word, Excel, and Outlook • Organized, detail-oriented, and able to handle multiple tasks efficiently • Strong communication and interpersonal skills; able to work effectively in a team environment • Preferably conversant in Mandarin to coordinate with Chinese-speaking staff and subcontractors • Quick learner with a proactive and positive attitude • Immediate availability preferred Submit an application via MyCareersFuture or contact us via WhatsApp to 8323 3443 for an interview at 1550 Bedok North Ave 4 #04-17, Singapore 489950