Part-Time Administrative Assistant

Job Summary Learn 2 Play Music Academy seeks a friendly, organised Part-Time Administrative Assistant to support daily operations, manage customer interactions, coordinate schedules, and assist with administrative tasks to ensure smooth academy functioning. Responsibilities • Greet walk-in customers and deliver responsive, helpful customer service to meet their needs • Respond promptly to enquiries via phone, email, and messaging platforms to provide accurate information • Process student registrations, invoices, payments, and retail sales accurately and efficiently • Coordinate teachers' schedules and arrange replacement lessons to maintain smooth class operations • Monitor and ensure timely collection of school fees to support financial processes • Provide front counter support to facilitate daily academy activities and operations • Assist the Supervisor with administrative duties and operational projects to improve workflow • Track inventory levels and replenish supplies to maintain adequate stock for academy needs • Maintain cleanliness and organisation of the academy environment for a welcoming atmosphere • Interact professionally and respectfully with students, parents, teachers, and colleagues, demonstrating compassion and integrity Preferred competencies and qualifications • Minimum 1 year of administrative or customer service experience preferred • Proficient in Google Workspace (Docs, Sheets, Gmail and Calendar) or equivalent office productivity software. • Organised, detail-oriented, and able to multitask effectively in a fast-paced environment • Positive attitude, willingness to learn, and enjoy working with children and families • Good verbal and written communication skills in English • Mandarin proficiency is an advantage for communicating with some parents Other Information Working Schedule • Wednesdays and Fridays • 3:00 pm – 8:00 pm • Applicants should be able to commit to both working days. Candidates who are able to provide occasional weekend support will have an advantage. Training & Support • Comprehensive on-the-job training provided • Ongoing mentoring and support from the academy • Friendly and supportive working environment Commitment • Applicants should be prepared to commit to the role for a minimum of 12 months Salary & Benefits • SGD $8.00–$12.00 per hour (commensurate with experience and qualifications) • Convenient location directly above Hougang MRT Station (Exit A) • Flexible working environment • Opportunities for growth and increased responsibilities • Occasional staff perks Application Process Interested applicants are invited to submit: • Updated CV/Resume • Brief cover letter outlining relevant experience and interest in the role • Current availability